Good Business Charter Announces TSB Bank as First Retail Bank Member

Good Business Charter Announces TSB Bank as First Retail Bank Member

Members recognised for leadership in driving responsible business practices  

3 August 2020. The Good Business Charter (GBC) today announced that TSB Bank is the first high street retail bank to join its leading responsible business accreditation scheme. The achievement recognises TSB for paying its fair share of tax, treating employees fairly, paying suppliers promptly and contributing to the UK’s target of net zero emissions by 2050.

This endorsement from GBC coincides with the launch of TSB’s responsible business strategy, the “Do What Matters Plan”, and acts as an independent ‘rubber stamp’ that TSB is serious about doing business in the right way.

Jenny Herrera, Chief Executive of the Good Business Foundation, said: “We are so pleased to welcome TSB as a member of the Good Business Charter. Banks play an integral role to how we operate as a society and TSB’s Do What Matters Plan is a robust set of commitments that embody the Good Business Charter values. As we seek to #BuildBackBetter following coronavirus, people are looking even more closely at who they work for, who they buy from, and who they bank with. The value of receiving recognition for being a responsible business has never been higher. We hope the commitment will inspire others to follow TSB’s lead.

Debbie Crosbie, Chief Executive of TSB, commented: “We know that people want businesses to operate to the highest ethical standards. That’s why it’s so important to be accredited by the Good Business Charter. It’s recognition of the work we already do and underlines the importance of our Do What Matters Plan and the difference that TSB wants to make over the next three years.”  

The Charter has the support of both the CBI and the TUC which both have trustee representation on its board. Other partners of the GBC include the Living Wage Foundation and the Prompt Payment Code. The GBC has been set up by a charity called the Good Business Foundation and accreditation is free for all companies in the first year.

Josh Hardie, Deputy Director-General at the CBI said of the news:

“It’s great to have TSB as the latest firm on board for the Good Business Charter.  Responsible business is one of the key foundations to a successful economy. As we look to build back better from COVID-19, good corporate citizenship with fair treatment of workers, customers and suppliers, will be of the utmost importance.”

Tim Sharp, TUC senior employment rights officer and Good Business Charter trustee said:

“It’s great to see TSB gain Good Business Charter accreditation. They recognise that doing the right thing also makes good business sense.

“It means they’re paying their workers fairly and treating them well. And they’re taking positive steps on things like improving the diversity of their workforce and reducing their environmental footprint.

“We hope that where TSB is leading, many more businesses will follow. And we can all help by looking out for Good Business Charter accreditation when we make choices as customers and clients.”


For further information

Good Business Charter
Jenny Herrera, CEO | 07703 453 862 |</a

Supreet Thomas, Head of Communications | 07519 502 123 |
Joseph Eyre, Senior Media Relations Manager | 07717 200 430 |